alba 88 Privacy Policy
This page describes what we collect when you use alba 88 and how we keep that data protected. We at alba 88 are committed to transparency about your personal information, the third parties we work with, and your rights under applicable law. Our privacy practices reflect our responsibility to users across Jakarta, Surabaya, Bandung, and Medan.
We collect data only to operate our platform reliably—to verify your identity, process your deposits via DANA, e-wallet, mobile banking, and bank transfers, manage your withdrawals, and deliver our sportsbook, live-dealer, and slot services. We do not sell your information. Our servers may sit outside your jurisdiction, but we apply consistent security standards to all user data.
Our services are available only where applicable law permits. If you have questions about how we handle your data, contact our support team at any time.
What we collect on alba 88
We collect your email address, phone number, and full name when you register. During account verification (KYC), we request a government-issued ID and proof of address. We also collect your payment method details—your DANA account, e-wallet wallet, mobile banking identifier, or bank account number—to process deposits and withdrawals.
When you use alba 88, we log your login times, the games you access, your betting activity, and your account balance. We track your IP address and device type to detect fraud and enforce our terms. We also store your password in encrypted form and record any password resets you initiate.
How we use your data on alba 88
We use your personal information to verify your identity before you can withdraw funds. This verification is mandatory under local law and protects both you and our platform. We confirm your deposit via your chosen payment method—local payment, online payment, e-wallet, mobile banking, local payment, or a bank virtual account—and we match the incoming transfer to your account.
We analyze your betting patterns to detect unusual activity and prevent fraud. If a withdrawal request looks suspicious, we may place it under review for up to 24 hours while we verify the transaction. We also use your data to respond to support requests, resolve disputes, and improve our platform's stability.
Our live-dealer and sportsbook services require us to log your session data so you can resume your activity if your connection drops. We retain this data for 90 days after your last login, then delete it unless local law requires us to keep records longer.
Third parties and data processors
We work with payment processors to handle online payment, e-wallet, mobile banking, and bank transfers. These processors see your payment method and transaction amount but not your betting history. We also use cloud hosting providers to store your account data; these providers are bound by confidentiality agreements and may be located outside Indonesia.
We do not share your data with marketing firms, data brokers, or advertisers. If local authorities request your information via a lawful order, we will comply and notify you where permitted by law.
Your rights and our commitments
You have the right to request a copy of the data we hold about you. You can ask us to correct inaccurate information or delete your account and associated data, subject to legal retention requirements. We will respond to such requests within 14 days.
We encrypt all login sessions end-to-end using industry-standard TLS. We store passwords using salted hashing and never store payment card details—we rely on our payment processors to handle that securely. We conduct regular security audits and maintain backups to protect against data loss.
If we experience a data breach, we will notify affected users and relevant authorities as required by law. We maintain cyber liability insurance and follow incident-response protocols to minimize harm.
Cookies and tracking
We use session cookies to keep you logged in on alba 88. These cookies expire when you close your browser. We do not use tracking cookies for advertising or analytics beyond what is necessary to operate the platform. You can disable cookies in your browser settings, but this may prevent you from accessing your account.
Contact alba 88
If you have questions about this privacy policy or how we handle your data, reach out to our support team. We are available to assist users across all supported jurisdictions. Your privacy is central to how we operate alba 88.